Returns are extremely expensive for us and for the environment, and we want to avoid impulse buys and H&M-style selection orders. Therefore, we ask you to take responsibility for this and pay the shipping costs for returning your items yourself.

Instructions for returning items can be found here.

You have a 14-day right of return and can cancel your order during this time without giving any reason.

To exchange an item, simply send the package as described here and simply reorder from the shop.

We usually ship within 3-4 business days plastic-free via DHL GO GREEN. The delivery time is indicated for each product below the price. You will receive a shipment notification as soon as we start preparing your order.

We pack and ship everything ourselves from Kreuztal, because we didn't want a fulfilment provider in between, but rather liked to add a dash of love ourselves. In our packages, you won't find any unnecessary flyers, filling material or other junk that would end up in the trash anyway.

For orders with the payment option ‘bank transfer’, this delivery time begins after the money has been received.